Throughout this Privacy Policy, we will refer to our website, applications delivered via the web, and other related services collectively as the “Service.”
This Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources. When you sign up for Bos Consulting Group DBA as Call Smart and use the
Service you agree to accept this Privacy Policy.
We reserve the right to change this policy at any time, and if we do so, we will post changes and updates to this page. Please refer to this policy periodically to inform yourself if changes have been made.
We collect certain information through our website, located at Bos Consulting Group DBA as Call Smart(our “Website”). This page (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of any such information that identifies an individual user or that could be used to contact or locate him or her
(“Personally Identifiable Information” or “PII”).
Information We May Collect
We collect the following Personally Identifiable Information from users who buy our products and services: name, email address, telephone number, address, and credit card number.
In addition, upon using the Service, individual transaction data obtained from your third-party invoicing or accounting application, (“Quickbooks,” “Xero,” “Clio” etc.) information collected via the browser, user generated content and other information uploaded to the website by the user, in
conjunction with your use of the Service may be collected. Information
obtained through these means that relates to the user’s client or
customer to be invoiced through Ignite Creative Digital Solutions Inc.
may at times be referred to as “Third-Party Client Information”
throughout this Privacy Policy.
Additional information from
or about you may also be collected in other ways, including responses
to customer surveys and any communications with our customer service
team.
We use “cookies” so that our Website can remember you
and provide you with the information you’re most likely to need. For
instance, when you return to the Website, cookies identify you and
prompt the site to provide your username (not your password), so you can
sign in more quickly. Cookies also allow our Website to remind you of
your past usage and to suggest similar products and services. Finally,
we use information gained through cookies to compile statistical
information about use of our Website, such as the time users spend at
the site and the pages they visit most often. Those statistics do not
include PII.
Our Use of Personally Identifiable Information
We use your Personally Identifiable Information to create your account, to communicate with you about products and services you’ve purchased, to offer additional products and services, and to bill you. We also use this information to the extent necessary to enforce our Website terms of service and to prevent imminent harm to persons or property.
When you use the Service, including accepting a payment, contacting customer service or requesting technical support, in addition to many other interactions with Bos Consulting Group DBA as Call Smart., we will apply
the information that we have collected. Knowing this information allows us to verify your identity, communicate with you and enforce our agreements with you, as well as secure the best possible experience for
all Bos Consulting Group DBA as Call Smart customers by ensuring compliance with applicable US state and federal laws and our own policies. We may also use this information to improve and enhance our
offerings to you.
You may also receive voice calls (including those using pre-recorded or artificial voices) or text messages as part of your engagement with our service, based on your prior express consent.
Bos Consulting Group DBA as Call Smart may use certain information about you without identifying you as an
individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.
Protecting Personal Information
Information that can be used to identify a person is “Personally Identifiable Information”. This does not include information that has been aggregated or made anonymous. All information is securely stored on our servers in
the United States. We employ the highest in industry standards to protect Personally Identifiable Information, as well as any information provided relating to your invoiced customers.
Third-party client and customer information, provided to Bos Consulting Group DBA as Call Smart by users, shall be considered confidential and shall not be disclosed to any third party, unless required to do so by law or
subpoena or if we believe that such action is necessary to conform to the law, or comply with legal process served on us. Such information shall be utilized only for the purpose for which Bos Consulting Group DBA as Call Smart was created, which is to facilitate the billing and collection process for electronic billing of customers and clients.
Although Bos Consulting Group DBA as Call Smart utilizes the highest reasonable levels of data security in the industry, we cannot guarantee the security of PII or other information provided to us. By using our Website, you acknowledge and agree that we make no such guarantee, and that you use our Website at your own risk.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing Personal Information
Bos Consulting Group DBA as Call Smart will not rent or sell your Personal Information to others. We may store personal information in locations outside the direct control of Bos Consulting Group DBA as Call Smart (for instance, on servers or databases co-located with hosting providers). Bos Consulting Group DBA as Call Smart will not share your
Personal Information with a limited number of Bos Consulting Group DBA as Call Smart partners for the explicit purpose of providing services to you. If we do this, such third parties’ use of your Personal Information will be bound by terms at least as restrictive as this Privacy Policy.
As we develop our business, we may buy or sell assets or business offerings. Customer, transaction, email, and
visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, bankruptcy, mergers, or
dissolution.
Except as otherwise described in this Privacy Policy, Bos Consulting Group DBA as Call Smart will not disclose
Personal Information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our User Agreement, take
precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of Bos Consulting Group DBA as Call Smart, our customers or others.
All the above categories exclude text messaging
originator opt-in data and consent; this information will not be shared
with any third parties, excluding aggregators and providers of the Text
Message services.
Compromise of Personal Information
In
the event that personal information is compromised as a result of a
breach of security, Bos Consulting Group DBA as Call Smart will promptly
notify those persons whose personal information has been compromised,
in accordance with the notification procedures set forth in this Privacy
Policy, by email, or as otherwise required by applicable law.
Bos Consulting Group DBA as Call Smart shall not be liable for the transfer of
any personal identification information resulting from loss or
distribution of data, the delineation or corruption of storage media,
power failures, natural phenomena, riots, acts of vandalism, sabotage,
terrorism or any other event beyond Bos Consulting Group DBA as Call Smart control.
Your Choices About Your Information
You
may, of course, decline to submit personally identifiable information
through the Service, in which case Bos Consulting Group DBA as Call Smart may not be able to provide certain services to you. You may update
or correct your account information at any time by logging in to your
account. You can review and correct the information about you that
Bos Consulting Group DBA as Call Smart keeps on file by contacting us as
described below.
Information Relating to Minors
Bos Consulting Group DBA as Call Smart does not knowingly collect or solicit
personal information from anyone under the age of 18 or knowingly allow
such persons to register with our Service. If you are under 18, please
do not send any information about yourself to us, including your name,
address, telephone number, or email address. No one under age 18 is
allowed to provide any personal information to or on Bos Consulting Group DBA as Call Smart. In the event that we learn that we have
collected personal information from a minor under age 18 without
verification of parental consent, we will delete that information as
quickly as possible. If you believe that we might have any information
from or about a child under 18, please contact us as described below.
Links to Other Web Sites
Bos Consulting Group DBA as Call Smart is not responsible for the practices
employed by websites linked to or from our website, nor the information
or content contained therein. Please remember that when you use a link
to go from our website to another website, our Privacy Policy is no
longer in effect. Your browsing and interaction on any other website,
including those that have a link on our website, is subject to that
website’s own rules and policies. Please read over those rules and
policies before proceeding.
Notification Procedures
It
is our policy to provide notifications, whether such notifications are
required by law or are for marketing or other business related purposes,
to you via email notice, written or hard copy notice, or through
conspicuous posting of such notice on our website, as determined by
Bos Consulting Group DBA as Call Smart in its sole discretion. We
reserve the right to determine the form and means of providing
notifications to you.
Changes to Our Privacy Policy
If
we change our privacy policies and procedures, we will post those
changes on our website to keep you aware of what information we collect,
how we use it and under what circumstances we may disclose it. Changes
to this Privacy Policy are effective when they are posted on this page.
Contact
Please contact us with any questions or concerns regarding our policy.
Customer Support Team: [email protected]